After joining the Federal Bureau of Investigation (FBI) in the New York Field Office in 1988 as a support employee, Scott Augenbaum became a Special Agent in 1994 and was assigned to the Syracuse, New York Office, where he worked domestic terrorism, white collar and hate crimes, and all computer crime investigations.
In October 2003, he was promoted to Supervisory Special Agent at FBI Headquarters, Washington D.C in the Cyber Division, Cyber Crime Fraud Unit, and was responsible for managing the FBI's Cyber Task Force Program and Intellectual Property Rights Program. In 2006 he was transferred to Nashville, TN and managed the FBI Memphis Division Computer Intrusion/Counterintelligence Squad in Nashville, TN. Over the past three decades he responded to thousands of Cyber Crime incidents and provided hundreds of computer intrusion threat briefings with the goal of educating the community on emerging computer intrusion threats and how to not to be the victim of a data breach.
In January 2018, he retired from the FBI and he shares his knowledge base to provide a unique training experience. He will scare you and make you laugh and provide you with a number of no-cost quick fixes to prevent you and your organization from becoming victims.
Scott Augenbaum earned an MBA at American Sentinel University in Information Technology, and a Masters Certificate in Information Security Management from Villanova University and has earned six General Information Assurance Certifications (GIAC).
Vice President/Relationship Manager—First Tennessee Warehouse Lending
Chris Avery, VP/Relationship Manager with First Tennessee Warehouse Lending Group, is responsible for the development, service, and retention of independent mortgage banking customer relationships to utilize our committed line of credit to close residential mortgage loans prior to investment purchase. He has succeeded rapidly in the industry lending more than $2.0B with 21 New Relationships in the past 16 months and is a two-time Diamond Circle Award winner. First Tennessee Warehouse Lending services 240+ customers nationwide with more than $3.0B in committed lines.
Avery, a graduate and former basketball player from Christian Brothers University in Memphis, TN, has 24 years of direct sales, marketing, leadership, and entrepreneurial experience exceeding company, team, and individual goals each year. He lives in Germantown, TN and recently published the lead article, D.E.V.E.L.O.P, in the August ’17 Scotsman Guide.
— Gateway Mortgage
Co-Heads — MIAC Analytics
Robert Branthover Co-Heads MIAC’s Secondary Solutions Group and works with over 100 originators to mitigate interest rate risk. Rob has helped over 50 originators move from Best Efforts to Mandatory as well as analyze the retained/released execution alternatives and assisting customers as they transition to selling directly to the GSE’s and GNMA.
Rob has formally worked for Lehman Brothers, Chase Home Finance and JPMorgan Chase. At Lehman Brothers, Rob was a Fixed Income Salesman in the Bank Specialist Group and headed of the Community Banking Team. While at Chase, Rob was responsible for the Jumbo/Alt-A Fixed rate Mortgage Pipeline between 1998-2003. He was charged with pricing, hedging, selling or securitizing this product segment into the secondary markets. Jumbo/Alt-A Fixed volume represented approximately $4Billion per annum.
Rob spent seven years in the Interest Rate Risk Management department of The Chase Manhattan Bank, where he was directly involved with hedging the banks Assets and Liability’s mismatch as well as the Mortgage Servicing Rights (MSR) Portfolio. This included participating in the establishment and maintenance of the Funds Transfer Pricing model, which aggregated all interest rate risk to the Treasury department. Rob has experience pricing and trading, Interest Rate Swaps, Cap/Floor’s, Swaptions, MBS, PO’s, Treasury and Eurodollar Futures and Options.
Chief Strategy Officer— AmCap Mortgage, Ltd
Steven Chiou is currently Chief Strategy Officer with AmCap Mortgage, Ltd. in Houston. He is responsible for the day to day functions in capital markets, servicing, post closing, and minority lending initiatives.
Prior to AmCap, Steven was with Supreme Lending in Dallas, Market Street Mortgage in Clearwater, FL, CTX Mortgage in Dallas overseeing capital markets functions. Steven first got in the mortgage banking in 1985 when he started working for Fannie Mae in Dallas and he stayed with Fannie Mae for 13 years and held numerous positions in secondary marketing and accounting.Steven came from Taipei in 1984 and he got the MBA degree from University of Texas at Arlington in 1986
Executive Vice President & Partner — Phoenix Capital
Stephen B. Fleming, Executive Vice President & Partner, leads the strategic sales, client management and industry relations groups at Phoenix Capital. Stephen’s responsibilities span bulk and flow servicing transactions, MSR analytics including retain versus release modeling, and servicing oversight & due diligence engagements. Prior to joining Phoenix, Stephen was a Senior Credit Trader at Fannie Mae in Washington DC, working on the both the bulk and flow Pricing Strategy teams. He began his career at JP Morgan Chase as an Assistant Vice President in Risk Management.
In addition to being a Georgetown University MBA honors graduate, Stephen holds a Finance & Accounting Certification from UPenn's Wharton School of Business and a B.A. degree in Mathematics and Economics from the College of the Holy Cross.
CEO—Built Technologies Inc.
Chase Gilbert joined Built Technologies in 2013 as part of the initial founding team that explored ways to leverage technology to alter and improve construction lending for all parties involved. He is now the CEO and responsible for the oversight of product development, client relationships and Built’s overall growth.
Gilbert launched his first business enterprise as an Owner/Operator with one of the largest developing fast-casual restaurant concepts in America, Taziki’s Mediterranean Cafe. During this time, he experienced the transformative impact of technology. Gilbert quickly developed a keen interest in the powerful systems implemented by the restaurant to effectively run its business and credits much of his success to these pivotal moments of discovery.Following his tenure at Taziki’s, he swiftly entered the technology space, seeking critical solutions to ongoing problems that he believed would have a meaningful impact on the world.
A Global Leadership Scholar, Gilbert received his B.S. in Finance and International Business from the University of Tennessee – Knoxville. An acclaimed speaker in the FinTech field, he presented at the Digital Mortgage Conference and Digital Lending Conference, where Built’s software demo won 2017 Best in Show. Under Gilbert’s leadership, Built has additionally won the HousingWire Tech 100 Award, American Banker FinTech Forward Award and was a finalist for the FinX Tech Award.
Sr. Hedge Manager— Amherst Pierpont Securities
Vice President, Business Development—Freddie Mac
Phil Guth, Vice President, Business Development, Single-Family Sales & Relationship Management, Freddie Mac Mr. Guth is responsible for developing, growing, and managing new business opportunities with a variety of customer segments, including our Community-lending customers, specialized execution options, and relevant trade association relationships. In addition, he is responsible for collaborating with our Investment & Capital Markets team, and driving the sales team’s support of Freddie Mac’s affordable lending efforts. Mr. Guth has been with Freddie Mac for nearly 20 years. During this time, he has held a variety of leadership roles, most recently in the Securitization organization focused on security performance, single-security development efforts, and MBS investor relations. Prior to that work, he was a member of Freddie Mac’s Investment and Capital Markets team, focused on debt and derivatives capital markets. Mr. Guth began his career in structured finance at Fannie Mae and the former Prudential Home Mortgage.
Chief Operating Officer and Managing Director — AmeriHome Mortgage Company
Hedlund is the Chief Operating Officer and Managing Director Correspondent Lending for AmeriHome Mortgage Company and one of the original founders. He has led the Correspondent Lending business from inception to become a top 4 player nationally over the past 4 years. He oversees and has responsibility for all aspects of the business including production, sales, business development & marketing, loan quality, operations, compliance and underwriting.
Hedlund is an experienced business executive, specializing in the strategic design, execution and leadership of large, diverse financial services organizations. He has successfully led numerous businesses through major transformational change over the past 30 years, displaying a unique ability to drive sustainable revenue growth and cost reductions through innovation and continuous improvement while fostering a loyal and cohesive leadership team.
Prior to Amerihome, Hedlund held executive positions with Bank of America, Countrywide, New Century and RBC Mortgage.Hedlund has MBA and BBA degrees
Executive Vice President—Flagstar Bank
Palmer Heenan was named executive vice president and manager of Secondary Marketing in July 2015. He joined Flagstar in 2009 as capital markets risk manager, developing the bank’s capital markets risk management program and its counterparty risk management policies. In December 2012, he was named secondary marketing manager for Flagstar Capital Markets Corporation.
He has 30 years of experience working with banks and privately held mortgage companies in capital markets. His expertise in secondary marketing includes managing investor relationships, product development, pricing, risk analytics, trading, underwriting, and loan delivery.
Heenan has worked with government, agency, and privately held investors, as well as state bond programs. He has experience in all delivery channels from brokered to securitized and has actively traded mortgage servicing rights. Additionally, he has managed relationships with mortgage insurance companies and has experience running mortgage operations.
Early in his career, he was a pioneer in mortgage risk management and created one of the first option-based mortgage pipeline hedging systems. In addition to holding several specialized mortgage designations, he is a licensed attorney in the state of Michigan.
Director of the Single-Family Division—Ginnie Mae
Roy Hormuth joined Ginnie Mae in 2012 as Director of the Single-Family Division in the Office of Issuer and Portfolio Management. He has more than 28 years of experience in housing finance and capital markets. In his role at Ginnie Mae, Mr. Hormuth directs the organization’s $ 1.5 Trillion Single-Family MBS Program, which also includes MBS backed by manufactured housing and reverse mortgage collateral. Mr. Hormuth manages all issuer relationships in the Single-Family MBS program and is responsible for enhancing issuer outreach and training opportunities. He is responsible all issuer portfolio management nationwide as well as transaction management.
Managing Partner and President — Mortgage Banking Solutions
Chuck Klein, Managing Partner and President of the Mergers and Acquisitions division of Mortgage Banking Solutions, an advisory and consulting firm to the residential lending industry. He is renowned for his 40+ years in Mortgage Lending experience and the last 24 years representing sellers and buyers in many of the country's largest transactions involving mortgage companies.
CEO — Pingora Asset Management
Michael Lau, currently CEO of Pingora Asset Management, has over 25 years of expertise in loan servicing, underwriting, quality control, IT, accounting, finance, capital markets, and business development. Throughout his career, Michael's understanding of MSRs aided numerous companies through negotiating the sale of servicing rights on a flow and bulk basis.
Prior to Pingora, Michael spent 12 years on the senior management team at Phoenix Capital, a leading firm managing the sales and valuation of mortgage servicing rights. His management of new business development, as well as existing client bases, mergers and acquisition, whole loan brokerage, and strategic planning helped to significantly expand the firm.
In the six years prior to joining Phoenix, he was Executive Vice President and Chief Operating Officer at First Colorado Mortgage Corporation, an independent mortgage banker. He directed its expansion of secondary marketing, underwriting, information systems, and accounting, and was instrumental in the acquisition of four independent mortgage companies, taking the company from a $350-million-a-year retail lender to a $2 billion-a-year full-service mortgage banker.
Michael began his career with Criterion Financial Corporation, a dynamic independent full-service mortgage company, working first in loan servicing and then secondary marketing. Subsequently he held positions at Spies Homes and Benchmark Mortgage (1989-1991) and Rocky Mountain National Bank (1991-1993).
Michael has a B.S. in accounting from Gonzaga University and is a Certified Public Accountant and Certified Mortgage Banker.
Managing Director — Houlihan Lokey
Jeffrey M. Levine is a Managing Director and Co-Head of the Financial Institutions Group (FIG) at Houlihan Lokey (HL), and serves on the Management Committee of the Firm. Mr. Levine advises both independent and depository-owned mortgage lenders and REITs, nationally, on corporate finance, M&A and asset sale transactions. Houlihan Lokey is the global leader in middle market M&A and HL’s FIG practice has consistently been the most active advisor to the mortgage banking and specialty finance industries.
SVP Correspondent Sales—Amerihome Mortgage Company, LLC
Gil Lopez as Senior Vice President, Correspondent Sales is responsible for business growth, development and effective client relationship management in the 20 central states which comprise the Central Division for AmeriHome's Correspondent channel.
Gil has more than 25 years of mortgage industry expertise in sales leadership, business development, capital markets and structured finance in various leadership roles with companies such as Morgan Stanley, Credit Suisse, New Century, PMI and Bank One.
Gil has a BBA in Finance with a minor in Real Estate from the University of Houston.
Managing Director and Head of U.S. Rates Strategy — BMO Capital Markets
Ian is a Managing Director and Head of U.S. Rates Strategy in the BMO Capital Markets Fixed Income Strategy team. His primary focus is the U.S. Treasury market with specific interests in monetary policy and economic and technical analysis. He was recently ranked first in the 2017 Institutional Investor Survey’s for US Rates Strategy and Technical Analysis. Ian joined BMO Capital Markets from CRT Capital Group. At CRT Capital, he was part of an award-winning strategy duo, ranking first in the Institutional Investor Survey’s U.S.
Government Bond Strategy category for 11 consecutive years, first in the fixed-income Technical Analysis category for five consecutive years, and runner-up in the general Fixed-Income Strategy category for seven consecutive years. Prior to CRT Capital, Ian served as Senior Interest Rate Strategist at RBS Greenwich Capital.
Ian earned an MBA from Yale School of Management and a Bachelor of Science in Finance from the University of Minnesota. He is a Chartered Financial Analyst and member of the New York Society of Security Analysis.
SVP, Secondary Marketing—Envoy Mortgage, Ltd.
John Ortega is the Senior Vice President for Secondary Marketing for Envoy Mortgage, Ltd, With over 20 years in the mortgage industry, John’s extensive experience and broad background has included managing several secondary marketing departments in all aspects, creating affordable housing plans for more than 60,000 low- and moderate-income families across a major metropolitan area, and in his spare time instructing homebuyer education classes to over 1,000 potential new homeowners. His initial start into the mortgage business was as an Underwriter.
He is a native of El Paso, Texas, and a graduate of the University of Texas at El Paso with a BBA in finance. John has spent 30 years in the Army and Army Reserves, he is an Operation Enduring Freedom combat veteran, and is currently a Sergeant Major in the Army Reserves.
Vice President and Deputy Chief Economist, Finance — Fannie Mae
Dr. Mark Palim is Fannie Mae’s Vice President and Deputy Chief Economist. Reporting to the Senior Vice President and Chief Economist, Dr. Palim is responsible for overseeing the Economic and Strategic Research Group’s forecasting functions. He also manages multi-disciplinary partnerships across the company to address specific business issues facing Fannie Mae. Dr. Palim is a key spokesperson on economic trends and a frequent speaker at national mortgage finance and housing industry events.
Prior to joining Fannie Mae in 2009, Dr. Palim was an economic consultant at PricewaterhouseCoopers and LECG. His practice focused on applying economic and financial theory to a variety of business disputes and policy questions. He worked as a consulting and testifying expert in antitrust cases and disputes in the financial services industry. In addition, Dr. Palim led a team of 75 adjudicators charged with valuing claims for the Department of Justice and the Special Master administering the federal September 11th Victim Compensation Fund.
Dr. Palim’s involvement in economic forecasting and mortgage securities began in 1988 as a Portfolio Manager at Mercantile Safe Deposit and Trust Company, where he also reported to the Chief Economist. Subsequently, he continued his work on macroeconomic and policy issues as a Staff Economist for the National Association of Federal Credit Unions.
Managing Member—Incenter Mortgage Advisors, LLC
Tom has 30 years in the mortgage industry specializing in the valuation and trading of mortgage servicing rights. Tom is the Managing Director of Incenter Mortgage Advisors, LLC (“IMA”) a consulting and advisory firm that provides a variety of services to the mortgage industry including: representation related to mortgage assets with an emphasis on mortgage servicing rights; evaluation of servicing rights; M&A; MSR Hedging; structuring of portfolio asset management strategies, mortgage asset valuations, and market research. Tom originally founded Interactive Mortgage Advisors in 2001 prior to selling to Incenter, a Blackstone Company, in March, 2016. IMA has advised over 700 clients which include most, if not all, of the industry’s largest companies.
Prior to forming IMA, Tom was a founding member of Matrix Bancorp, a unitary thrift holding company comprised of a thrift, full-service mortgage banking platform, Capital Markets including MSR & Whole Loan Trading Platform as well as other associated subsidiaries. Tom was CEO of the Capital Markets unit.
Tom graduated from DePaul University in 1986 with a Bachelor of Science in Finance. He is married and has six children and lives in Denver, Colorado.
Chief Operating Officer—MCT Trading
Mr. Rasori is a recognized thought-leader in capital markets operations within the mortgage banking community. His areas of expertise include complex financial modeling, computational dynamics, and linear programming for operational optimization. He developed the ground-breaking mortgage pipeline hedging algorithms that form the foundation of MCT’s HALO Program today. He has also pioneered several metrics that have become standard industry parlance, including “beta pull-through” factors.
In addition to banking clients, Mr. Rasori has consulted with GSE agencies and the US Government on hedging best practices for community banks. Mr. Rasori has functionally led MCT operations since 2005 and ascended to his current role as COO in 2007. Mr. Rasori is a graduate of University of California, San Diego, and holds a B.S. in Management Science.
Senior Vice President—Multi-Bank Securities, Inc
Managing Partner—Richey May & Co.
Ken founded Richey May & Co. in 1985 and he currently serves as the firm’s Managing Partner. In his role as Managing Partner, Ken’s primary responsibilities include leading firm growth and supporting the firm’s partners in their leadership, management, and technical problem solving efforts.
Under his leadership, the firm has consistently grown every year and has been recognized numerous times by Inside Public Accounting as one of the Best of the Best accounting firms in the country. He has instilled a passion for excellence and client service within his leadership and management teams. He works closely with his team to create value-added tax and business advisory solutions for closely held businesses and their owners.
Chairman—The Collingwood Group
Tim Rood is the Chairman of The Collingwood Group, which he co-founded in 2009. Mr. Rood was co-founder and managing director of the firm’s predecessor company, Capital Financial Solutions. The Collingwood Group’s primary focus is in the financial services sector, and the firm offers advisory and consultative services combined with access to decision makers, financial sponsors, corporate boards, and senior industry executives.
Mr. Rood brings more than two decades of mortgage industry and entrepreneurial experience to The Collingwood Group. He advises organizations to optimize the business opportunities and to mitigate and manage the risks in and around Washington, DC. Mr. Rood is a sought after and regular contributor to various national media outlets including CNBC, Bloomberg Television, FOX Business News, Washington Post, New York Times, Wall Street Journal, and the American Banker.
VP Construction Lending—PrimeLending
Kale Salmans has been with PrimeLending since 2006 and is currently the Senior Vice President of Strategic Sales. As Senior Vice President of Strategic Sales, Kale is responsible for the strategic direction and day-to-day management of PrimeLending’s Construction and Renovation Lending Department and National Lending Center. During his tenure, Kale has had a significant impact on building PrimeLending’s presence in construction and renovation lending. Kale has 22 years of experience in the mortgage banking industry. Prior to joining PrimeLending, Kale owned his own mortgage brokerage. Kale resides in North Texas with his wife and two daughters.
Customer Relationship Manager—Fannie Mae
Wanda Sheppard is Fannie Mae’s Senior Customer Relationship Manager, Single Family Business. Ms. Sheppard is responsible for end-to-end customer delivery strategy and business performance of the company’s North Texas Single-Family customer base. In this role, Sheppard works across business verticals to ensure that Fannie Mae delivers strategic solutions and business services that meet individual lender objectives and market demand while managing risks and achieving the company’s goals and objectives. Ms. Sheppard has more than 20 years of experience in the mortgage industry and has held leadership roles in business process optimization, loan servicing, and customer management. Ms. Sheppard earned a Bachelor of Science in Business Administration and Finance from the University of Texas at Dallas.
Executive Director—JPMorgan Chase
Managing Director—Chief Strategy Officer
Mr. Story has 20 years of experience at Fortune 500 mortgage banking companies and top 10 national mortgage originators including MetLife Bank, Countrywide Home Loans, and First Horizon National Corporation. Brandon has held various roles in capital markets including the hedging of the mortgage servicing asset and managing the secondary marketing function. In addition, Brandon has focused on revenue management and multi-channel origination strategies for national footprints. Brandon is currently the Chief Strategy officer for Pacific Union Financial, LLC and manages capital markets, business intelligence, credit policy, strategic initiatives, and servicing.
Director Capital Markets—First Bank
Andrew Stringer is the Director of Secondary/Capital Markets for First Bank. He joined their team to build their Capital Markets platform from the ground up, and has been given the opportunity to share in leadership for vision and growth. He has 15 years of Mortgage Banking experience, landing his first job in Secondary Marketing on the lock desk. He later gained additional experience working in multiple areas of operations, as well as loan originations. After returning to Secondary Marketing, he worked his way up to become a trader, where he gained his knowledge in Capital Markets. Andrew has now developed hedging practices for three different banks, having been privileged to head Capital Markets for two of them.
Andrew graduated from The University of Texas at Dallas with a degree in Business Marketing. He is an Eagles Scout and a musician, having played guitar since he was nine years old. He owns a Triumph motorcycle, and Bitcoin
Senior Account Executive—Fannie Mae
Jason Thayer is a Senior Account Executive on Fannie Mae’s Capital Markets Pricing and Sales Desk, which provides liquidity to lenders via credit pricing management, whole loan sales and MBS trading. Additionally, the Sales Desk provides best execution, pricing, credit and delivery profile analysis to customers. He manages lender relationships nationwide while sourcing prospective customers by marketing the liquidity services of the Desk. Jason has been with Fannie Mae for almost 16 years, and has spent the past 15 years on the Sales Desk. He earned his BA degree at Lafayette College and his MBA at the University of Maryland.
Managing Director—Redwood Trust
Matthew J. Tomiak is currently a Managing Director, employed by Redwood Trust since February 2014. Prior to joining Redwood, Mr. Tomiak was a Senior Vice President at Bank of America where he focused on mortgage liquidity and financing alternatives. Previously, Mr. Tomiak was a founding member of 12th Street Capital, LLC, a broker dealer which eventually became a division of GFI Group Inc. and a Senior Vice President at Countrywide Securities Corporation where he was responsible for RMBS issuance. Mr. Tomiak began his career as an attorney at Sidley Austin Brown & Wood. Mr. Tomiak holds a B.S. degree in Business Administration from the University of Richmond and a J.D. degree from the Duke University School of Law.
President—Rushmore Loan Management Services LLC
Mr. Walsh has a broad mortgage lending and real estate back ground with a solid understanding of the economics of loan servicing and a strong expertise in the mortgage default management.
Mr. Walsh joined Roosevelt Management Company August 2008 and is responsible for management of mortgage assets including loss mitigation strategies, loan administration and mortgage servicing. Mr. Walsh is President of Rushmore Loan Management services, a subsidiary of Roosevelt Management Company. Mr. Walsh was with Morgan Stanley for four years and led the Morgan Stanley servicing oversight function responsible for third party servicing relationships, master servicing and asset risk management for the retained and securitized mortgage portfolio.
Mr. Walsh held the position of Department Head for Freddie Mac HOMESTEPS and accountabilities included REO disposition, delinquent loan property valuation, loan repurchase settlement, mortgage insurance recoveries and final settlement loan accounting. During his tenure with Freddie Mac he was on the Operations Management and Risk Management committees, worked closely with Freddie Mac’s top 25 seller/servicers and was a member of the Freddie Mac Servicer Advisory Board from 2000 to 2004.
Mr. Walsh was with PHH for 15 years in the real-estate and mortgage division and held the positions of Manager of Business Processes, Director of Operations, VP Customer Relations, and was General Manager PHH Asset Services.
Mr. Walsh graduated with a Bachelors of Science in Computer Information Systems from Quinnipiac University, Hamden, CT. Mr. Walsh has been an active participant in the Mortgage Banker Association and a frequent speaker at both mortgage and real estate industry events.
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